The reopening of No 31

We will be opening No 31 with reduced days and hours to start with and will only be offering take-away coffee and cake to ensure social distancing is able to be followed.

Our temporary opening hours will be:

Wednesday, Friday and Saturday 9.30am - 3.30pm

Owing to the huge generosity of our supporters we currently have lots of donations to sort within the shop, as we are very short on space we are unable to take any more donations at this current time.

We will have new measures in place to keep our staff, volunteers and customers safe including:

• additional cleaning procedures
• installation of protective screens at the till
• more regular handwashing
• use of gloves & aprons for sorting donations by our team
• installation of new hand sanitiser points
• a procedure for all donations to be quarantined for 72hrs before being put out for sale
• clothes will be steamed following quarantine
• encouraging the use of contactless card payments instead of cash
• installation of floor markers to maintain social distancing
• limiting the number of customers in our shop to 4 - if it is busy we may ask people to queue outside for a short while.

For our staff and volunteers who are vulnerable and currently shielding, we will not be asking them to work in our shops at present.

We can't wait to welcome you back!